Website Maintenance and Support
Flexible website maintenance and developer support for websites, covering updates, amendments, technical fixes, new functionality and ongoing improvements.
or Call 01484 704 704
Flexible Website Support That Works Around Your Business
Websites rarely stand still. Content changes, new ideas come along, functionality needs improving and, occasionally, something simply needs fixing. Website maintenance plans give you ongoing access to an experienced web developer whenever you need a hand.
Rather than limiting your plan to a fixed list of maintenance tasks, your time can be used across almost anything website related. From small content amendments and software updates to new pages, functionality, SEO improvements and technical fixes, you decide where the time is best spent.
I work directly with business owners, marketing teams and agencies, providing as much or as little technical input as you need.
or Call 01484 704 704
Use your maintenance time for whatever your website needs most, from small content changes and updates to technical fixes, new functionality and wider improvements. You are not restricted to a rigid checklist of maintenance tasks.
If you don’t need any work carried out one month, your unused time simply rolls over and remains available for later. This means you can build up time and use it when a larger change or new requirement comes along.
I don’t need to have designed or built your website in order to support it. I can take over the ongoing maintenance and development of suitable existing websites and become your point of contact moving forward.
You deal directly with me, an experienced web developer who can understand the wider website rather than simply completing isolated tasks. This makes it easier to discuss ideas, troubleshoot problems and get practical advice when you need it.
I regularly support WordPress and WooCommerce websites, from straightforward business sites through to more involved online stores. This includes updates, amendments, technical fixes, content changes and development work.
If something unexpectedly breaks or causes a serious problem with your website, urgent issues are prioritised. I’ll assess the problem and work to get things back on track as quickly as reasonably possible.
Flexible Website Maintenance Plans
Choose a monthly level of support that suits your business, from occasional website updates through to more regular development and ongoing technical help.
All plans work in the same way. You receive an agreed amount of developer time each month, use it across almost anything website related, and any unused time rolls over for future use.
Maintenance
£80
/ Per Month + VAT
For 2 Hours of Support
Our plans start from 2 hours of developer support per month, with larger monthly allocations available for businesses that need more regular website work.
What Can You Use Your Website Support Time For?
Your maintenance time can be used across almost anything website related. Whether you need a quick amendment, technical help or a larger piece of development work, I can use your available time where it will add the most value.
Rated Excellent By Our Clients
Flexible Support For The Way You Work
Some clients want me to take the lead and suggest improvements, while others already know exactly what they need. The service can fit around the way you prefer to work.
01
Business Owners
Send over your ideas, updates or problems and I can handle the website side for you, while also suggesting improvements where I think they could add value.
02
Marketing Teams
Already have an in-house marketing person or team? I can provide the development support needed to turn campaigns, content and ideas into working website changes.
03
Agencies
I can support agencies that need additional development resource for client websites, helping with ongoing amendments, technical work and implementation when required.
Direct Support From An Experienced Web Developer
When you need help with your website, you won’t be passed between account managers, support teams or developers who have never seen the site before.
You’ll deal directly with me, giving you access to experienced web development support from someone who understands how websites are built, how they should perform and how the different technical elements work together.
Whether you need a quick amendment, help solving a problem or advice on the best way to approach a new idea, you’ll have a direct point of contact who can look at the wider picture and help move things forward.
Ben Dickinson
Founder of Athena Media
Recent Projects
We love designing, developing, hosting, and maintaining WordPress websites for each of our clients. If you need to freshen, fix, revamp, or even create a brand new website from scratch, we’d be delighted to help.
Here’s a small selection of the results we’ve achieved with our clients…
Questions About Website Maintenance?
Here you’ll find answers to some of the most common questions about website maintenance and ongoing support. Can’t see what you’re looking for? Get in touch and I’ll be happy to help.
A business website should be reviewed and maintained regularly rather than only when something goes wrong. How often work is needed depends on the website, but software updates, content, functionality and general performance should all be checked as the site and business evolve.
Over time, an unmaintained website can develop outdated software, broken functionality, compatibility problems or content that no longer reflects the business. Regular maintenance helps deal with these issues before they become larger or more disruptive problems.
Website hosting provides the infrastructure that keeps your website online, while website maintenance covers the ongoing work carried out on the website itself, such as changes, updates, fixes and development. If you also need hosting, take a look at our managed website hosting.
It can. Keeping a website technically healthy, updating content and implementing on-page or technical improvements can all support your wider SEO efforts. Website maintenance isn’t the same as an ongoing SEO campaign, but maintenance time can be used to implement agreed SEO changes.
If the existing website still represents the business well and the underlying platform is in good condition, ongoing maintenance and development can often extend its useful life considerably. If the design, structure or technology has become fundamentally outdated, a new website may make more sense.
Potentially, yes. Even if the visible content rarely changes, the software, integrations and wider technology behind a website can still require attention. Having ongoing support also means there is someone familiar with the site when a change or problem eventually does come up.
Yes, depending on what is causing the problem. Developer time can be used to investigate issues such as oversized assets, unnecessary functionality, plugin problems or other technical factors that may be affecting website performance.
Yes. Regular website maintenance helps reduce security risks by keeping software, plugins and other website components up to date, removing outdated elements where needed and addressing vulnerabilities before they become bigger problems. While no website can ever be guaranteed completely secure, ongoing maintenance is an important part of reducing avoidable risk.
How we’ve always done great web design
It’s no secret that we’re not the only web design company out there, and we’ve never pretended to be. What makes Athena Media different is the way that we work with our clients and the fact that we look at the bigger picture. From Web Design and Development through to Search Engine Optimisation, Website Hosting and Ongoing Website Maintenance, everything is approached with the same focus on quality, value and getting results that actually matter to the business.
Not to mention the strong and long-lasting partnerships we hold with our clients. When we say partnership, we mean it. Your business, and especially your website, isn’t just 9 – 5, and neither are we. We’ll call and come visit you at a time that suits you. Or, if you’d prefer you can nip down to the office and we can have a good ol’ chin-wag about anything and everything digital.